General Conditions


Cancellation Policy

Cancellations must be submitted in writing via email to tickets@synaptech.ai. A full refund minus Xing processing fee ( depending on ticket value) will be given for cancellations received on or prior to one month before the first day of the event. No refunds will be made for cancellations received after that date but a transfer to the following year maybe offered upon written request.

Substitutions / Transfers

Substitutions must be made in writing via email to tickets@synaptech.ai and received at least 4 days before the first day of the event. After that date, substitutions will no longer be accepted.

Photography and recording

The Event is held in a public space, therefore we do not prohibit participants, exhibitors, partners and other companies from photographing conference activities and participants. By participating in the Event, you acknowledge that your talks, interventions and presence may be recorded, and pictures be taken. You hereby waive any right to oppose, and expressly authorize, the Organizer to record the Event activities and make them available on the Internet or as it may see fit.

Email

When you register for an event, we communicate important logistical information to your address (normally 2-3 messages per event). We also send a couple of emails a year to past attendees to signal them the launch of new conferences. We will never communicate your email address to a third party, but could invite you to special events (meetups, workshops) on behalf of one of the partners of the conference. You can ask us to remove your email from all communications by sending an email to contact@synaptech.ai with the subject REMOVE.